Returning Items

Return Policy

Returns on stock items are readily accepted. Please contact us if you need to send something back, and we'll walk you through how to package it carefully and get it back to us. We'll then issue a refund. As the packaging process and the returned item checking process is are time consuming, we apply a 15% restocking fee for most returned items. Ask us about close-up pictures, different perspective pictures, or physical material samples if you'd like to be more sure about your purchase before you make it.
For custom items, we can often accept returns, depending on the degree of customization. When we discuss your custom project, let's talk about it's returnability as well.
For items damaged in shipping, we can offer a full refund or a replacement item. If something arrives damaged, please let us know right away.